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Shipping & Returns


Returns Policy

14 days money back or replacement, buyer pays return shipping

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We are not responsible for wrong or undeliverable address. We reserve the right to charge the shipping fee again for returned items due to wrong address.


If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping & Delivery

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Shipping time for the items are as follows:

For United States:

  • Standard Shipping: 2 to 5 business days
  • Expedited Shipping: 2 to 3 business days

For International:

  • Standard Shipping: 7 to 14 business days

If you have any questions regarding your shipment we ask that you contact us directly. Our standard delivery is through USPS First-Class / FedEx / UPS and tracking confirmation number will also be given upon shipment of the product. Expedited shipping will also be available upon checkout. The product will be shipped out within 24-48 hours.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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